Privacy Policy

Who I am
Sarah Bingham – SLB Counselling provides Counselling services. I am registered
with the Information Commissioner’s Office (ICO) under registration number
ZB072269.
Information I Collect & Lawful Basis
When you submit an enquiry through my website, I collect your name, email
address, phone number, and any details you provide about your counselling needs. I
process this data under the lawful basis of Contract (to take steps at your request
before entering into a counselling agreement) or Legitimate Interests (to answer your
query).
How I Secure and Store Your Data
Your digital enquiry is handled with strict confidentiality:
– Transition to Paper: Once received, your details are immediately transferred
to a secure, physical paper filing system.
– No Digital Backups: I do not store, track, or back up your personal coaching
data on cloud servers or digital databases.
– Retention: If you become a client, I retain your paper records for 7 years
following our last session to comply with legal and professional insurance
requirements. If you do not proceed with counselling, your enquiry details are
securely shredded immediately.
Your Rights
Under the UK GDPR, you have the right to access the personal data I hold about
you, request corrections, or ask for its deletion.
Contact Us & Complaints
For any privacy requests, please contact me. If you have concerns about how I
handle your data, you have the right to lodge a complaint with the Information
Commissioner’s Office (ICO).
My website provider, Hostinger, uses strictly essential cookies solely to ensure the
website loads securely and functions properly. I do not use tracking, advertising, or
analytical cookies.